Legal
Effective date: [DATE] · Jurisdiction: Wisconsin
This Refund and Cancellation Policy applies to all Caret Care memberships and is incorporated into our Terms and Conditions.
You may request a full refund within 7 days of your original purchase date, subject to the conditions in Section 2. Requests must be submitted to policy@caretcare.com within that period. Refunds are issued to the original payment method and may take 5 to 10 business days to appear depending on your bank or card issuer.
Refund eligibility ends when you download or generate any document template through the platform, regardless of how many days remain in the refund window. The document library is the core deliverable of a Caret Care membership, and generating or downloading a template constitutes use of that deliverable.
Refund requests submitted after the 7-day window closes are not eligible, whether or not documents have been accessed.
If your tier includes recurring billing, canceling stops future charges but does not retroactively refund the current billing period. You retain access through the end of the period you already paid for.
Upgrades take effect immediately. When you upgrade mid-cycle, you are charged a prorated amount reflecting the price difference for the remainder of the current billing period.
Downgrades take effect at your next renewal date. You retain your current tier’s access through the end of the billing period you already paid for, and the lower tier’s pricing applies beginning with the next billing cycle. Price differences are not refunded or credited for the current period.
If Caret Care terminates your account for violation of the Terms and Conditions, including unauthorized sharing of access or storage of client health information on the platform, you are not entitled to a refund for the current billing period.
For refund or cancellation requests, contact us at policy@caretcare.com.
Fill in your practice details below. Your document will be ready to download immediately after submitting.
Your document is generated on our secure server and never shared with third parties. Save your PDF to your Practice Document Vault when prompted.
Fill in your practice details below. Your document will be ready to download immediately after submitting.
Your document is generated on our secure server and never shared with third parties. Save your PDF to your Practice Document Vault when prompted.
Fill in your practice details below. Your document will be ready to download immediately after submitting.
Your document is generated on our secure server and never shared with third parties. Save your PDF to your Practice Document Vault when prompted.
Fill in your practice details below. Your document will be ready to download immediately after submitting.
Your document is generated on our secure server and never shared with third parties. Save your PDF to your Practice Document Vault when prompted.
Fill in your practice details below. Your document will be ready to download immediately after submitting.
Your document is generated on our secure server and never shared with third parties. Save your PDF to your Practice Document Vault when prompted.
Fill in your practice details below. Your document will be ready to download immediately after submitting.
Your document is generated on our secure server and never shared with third parties. Save your PDF to your Practice Document Vault when prompted.
Fill in your practice details below. Your document will be ready to download immediately after submitting.
Your document is generated on our secure server and never shared with third parties. Save your PDF to your Practice Document Vault when prompted.
Fill in your practice details below. Your document will be ready to download immediately after submitting.
Your document is generated on our secure server and never shared with third parties. Save your PDF to your Practice Document Vault when prompted.
Fill in your practice details below. Your document will be ready to download immediately after submitting.
Your document is generated on our secure server and never shared with third parties. Save your PDF to your Practice Document Vault when prompted.
Fill in your practice details below. Your document will be ready to download immediately after submitting.
Your document is generated on our secure server and never shared with third parties. Save your PDF to your Practice Document Vault when prompted.
Fill in your practice details below. Your document will be ready to download immediately after submitting.
Your document is generated on our secure server and never shared with third parties. Save your PDF to your Practice Document Vault when prompted.
Fill in your practice details below. Your document will be ready to download immediately after submitting.
Your document is generated on our secure server and never shared with third parties. Save your PDF to your Practice Document Vault when prompted.
Fill in your practice details below. Your document will be ready to download immediately after submitting.
Your document is generated on our secure server and never shared with third parties. Save your PDF to your Practice Document Vault when prompted.
Fill in your practice details below. Your document will be ready to download immediately after submitting.
Your document is generated on our secure server and never shared with third parties. Save your PDF to your Practice Document Vault when prompted.
Fill in your practice details below. Your document will be ready to download immediately after submitting.
Your document is generated on our secure server and never shared with third parties. Save your PDF to your Practice Document Vault when prompted.
Fill in your practice details below. Your document will be ready to download immediately after submitting.
Your document is generated on our secure server and never shared with third parties. Save your PDF to your Practice Document Vault when prompted.
Fill in your practice details below. Your document will be ready to download immediately after submitting.
Your document is generated on our secure server and never shared with third parties. Save your PDF to your Practice Document Vault when prompted.
Fill in your practice details below. Your document will be ready to download immediately after submitting.
Your document is generated on our secure server and never shared with third parties. Save your PDF to your Practice Document Vault when prompted.
Fill in your practice details below. Your document will be ready to download immediately after submitting.
Your document is generated on our secure server and never shared with third parties. Save your PDF to your Practice Document Vault when prompted.
Fill in your practice details below. Your document will be ready to download immediately after submitting.
Your document is generated on our secure server and never shared with third parties. Save your PDF to your Practice Document Vault when prompted.
Fill in your practice details below. Your document will be ready to download immediately after submitting.
Your document is generated on our secure server and never shared with third parties. Save your PDF to your Practice Document Vault when prompted.
Fill in your practice details below. Your document will be ready to download immediately after submitting.
Your document is generated on our secure server and never shared with third parties. Save your PDF to your Practice Document Vault when prompted.
Fill in your practice details below. Your document will be ready to download immediately after submitting.
Your document is generated on our secure server and never shared with third parties. Save your PDF to your Practice Document Vault when prompted.
Fill in your practice details below. Your document will be ready to download immediately after submitting.
Your document is generated on our secure server and never shared with third parties. Save your PDF to your Practice Document Vault when prompted.
Fill in your practice details below. Your document will be ready to download immediately after submitting.
Your document is generated on our secure server and never shared with third parties. Save your PDF to your Practice Document Vault when prompted.
This is your resource panel. When a step requires you to visit a government website, download a template, access a form, or explore a recommended tool or service, you’ll find it here.
On steps where nothing is needed, this panel stays quiet. When it matters, you’ll be directed here from within the step itself, so there’s no need to check it unless you’ve been pointed this way.
Come back here any time you need to revisit a link or re-download something from a completed step.
Close this panel when you’re ready to continue.